Cancellation, Rescheduling & Refund Policy
At My Body Fluency, I understand that life can change unexpectedly. This policy is designed to support both your needs and the time reserved for your experience.
Individual Coaching Sessions
Please provide at least 24 hours' notice if you need to cancel or reschedule a session. Changes made with at least 24 hours' notice may be rescheduled without penalty. Cancellations made with less than 24 hours' notice and missed appointments may be considered fulfilled, except when unexpected circumstances warrant flexibility.
Payments are generally nonrefundable once a session has taken place.
Four-Session Coaching Package
Coaching packages are purchased as a single payment and are intended to support ongoing work over time. Individual sessions follow the cancellation and rescheduling policy above. If you decide not to continue with your package, please contact me to discuss any unused sessions and whether a partial refund is appropriate.
Body Listening Intensive
Because the Intensive requires dedicated preparation and reserved time, please provide at least 72 hours' notice to reschedule. If you cancel with less than 72 hours' notice, a refund or rescheduling may not be available, except when unexpected circumstances warrant flexibility.
If physical materials have already been prepared or shipped, any applicable nonrecoverable costs will be discussed with you before determining a refund.
If My Body Fluency Needs to Reschedule
If I need to cancel or reschedule your appointment, you may choose a new appointment time or request a refund for the service that has not yet been provided.
For questions or special circumstances, please contact My Body Fluency directly. This policy does not limit any rights you may have under applicable law.